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Hotel English Overview
COMPLETE SKILLS BASED ENGLISH TRAINING FOR HOTELS, RESORTS, RESTAURANTS & SPAS
Complete Hospitality English
For Hotels, resorts, restaurants and spas. All departments. All Needs. All levels. The only complete hospitality English course designed for hotels & resorts in Thailand.
20+ Books for Hospitality English
30 unique textbooks with over 700 hours of English training that addresses all department needs, and based on Standard Operating Procedures common to the industry. Designed for Thai learners and with full Thai-English translations. Study ‘high use’ English that will get your staff speaking right from their very first lesson.
Coaching & Workshops
Coaching sessions to make sure your staff use what they have learned in the classroom. We teach them the English they need, then we monitor, coach and role-play to ensure they actually use what they have studied. Workshops to cover needs specific to your business. Language Express workshops are based on our standard lessons plans, but designed to cover your needs, such as up selling a particular product or presenting the benefits.
Maximize Your Training Budget
Don’t waste time with poorly prepared programs and inefficient learning. Our programs are fully developed and thoroughly systematic; to ensure get tightly focused learning.
All Department Needs, All Levels
Covering all needs and skills, including: Food & Beverage, Front Office, Housekeeping, Spas, Kitchen Staff, Engineering, Bellboys, Drivers and Accountants. All lessons focused on helping your staff carry out their duties smoothly and efficiently in polite, confident English.
Improved Guest Experience
Revitalize your guest experience through positive guest interaction. Stand out from the crowd, and become noticed as friendly, efficient and courteous place to stay.
Measurable Results
Test your staff at the beginning and end of each program to ensure they are learning, and you are gaining maximum return on investment.
Stress Free Training
Let Language Express take the stress out of English training. We supply fully developed programs, trained native teachers and regular testing & reports. Our staff work with your HR department to focus on your needs and deliver the sort of training that you require.
Fast Paced & Fun
Our system is fast paced and fun so that your staff will enjoy the training, no matter if it comes at the beginning or end of a busy shift. The secret is fast paced lessons that get students up and speaking, rather than sitting behind desks filling out gap fills or watching English videos.
Build Confident English Speakers
Stand out from the crowd. Our hospitality English courses focus on preparing you staff to be able to confidently speak English with foreigners. Your staff will be speaking and practicing new English from the very first lesson.
Add to Revenue
Add to revenue through up-selling, word of mouth, and repeat bookings. Ensure that staff present your products in the best possible way. And improve your business profile as guests comment favorably on line forums such as trip advisor.
Additional Features
In addition to our Hospitality English Program you have access to the full range of language teaching resources of Language Express including: General Conversation courses, English Grammar courses, and Business English units such as: email writing, sales & negotiations, meetings & presentations, telephone English, report writing, and Thai Language courses for foreign staff.



